Posts tagged as:

Time

RESPECT: Please Alert Me Before Wasting My Time on Your Website

by Jean-Francois Belisle on October 21, 2009

in Ergonomy and Rich Interface Design,Online Strategies,Organizational Strategy,Technology and Society

Every time you navigate on a website, you have an objective, even when you think you don’t have one. In this Web 3.0 era (the information comes to you before you need to search for it), based on your navigation, simple algorithms can easily identify you as being either in a searching mode or in [...]

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Don’t Make Users Think about Online Service Quality until the Task is Over

by Jean-Francois Belisle on June 11, 2009

in Ergonomy and Rich Interface Design,Multichannel Marketing,Online Strategies

Every time I embark on an airplane, the waiting time in the airport proves to be valuable time spent exploring new venues and starting cogitating about nothing and everything, mostly things that could be related to consumption and society. I recently traveled to Norway for the Macromarketing Society Annual Conference, using KLM as my airline [...]

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