Google - JF Bélisle

Every week, like everybody around me, I am getting older, that’s nothing new and nothing really imaginative to say as a first sentence of a post. However, with communications facilitated by social media, it seems like every week I hear the news that the girlfriend of an old friend of mine will give birth to a beautiful 9 pounds baby. Each of these times, I feel much older than only a week older since this situation is not part of my everyday life for the moment.

However, for any new parents, besides all the joy, the gifts and the baby showers which come with the newborn, there is also the hard task of choosing the baby name. And personally, how many times do you hear your friends saying the name of their baby, and you just tell yourself: “that’s so common” or “that’s so awful”! Most of the time, you stay polite and once arrived back home you have a short discussion with either your girlfriend, boyfriend, wife, husband, dog or cat, about how the new baby’s name sounds so ugly to your ears and how the parents did a poor job of choosing the “right” name. On my side, when talking about a newborn name, as an online marketing “freak”, all types of different digitally-oriented questions popped-up to my head:

1. Is he already on Facebook?
2. What do we say about this newborn on Google?
3. Is he already tweeting?
4. With who is he/she already connected to? To celebrities or to all-star burglars?
5. Is his/her full name short enough to be typed in a tweet?
6. Is his/her name easy to recall for his/her future portfolio “URL”? Is this URL still available?

Little kids having fun

Even if my list of questions sounds more pathetic than poetic to some of you, I personally feel that the task of choosing a name for a future baby is a hard one. On a rational perspective, it’s much more like choosing a name for a new brand, you want the name:

(1) To reflect the personality of the child (which you suppose will be aligned with yours);
(2) To be unique (nearly absent when you run a research query on Google or any social media websites, see Namechk);
(3) To be common enough (so it doesn’t sound like a new planet name and other kids with get fun of it);
(4) To be easily pronounceable (similar to point 3).

What a hell of a brainstorming task! Personally, if one name satisfies each of these conditions, I would go for it. Is my name qualifying for all of these four conditions? Not really for condition 3, simply “Google” me with “Jean-Francois Belisle” and you will find out that I’m not only what I claim to be in my “Who is Jean-Francois Belisle?” page, I am also a University Professor in Latin America History at University of Ottawa, the director of the “Association des Galeries d’Arts”. Oh, I forget, I am also an author who wrote the books “Town House, Country House: Recollections of a Quebec Childhood“ in 1990, “Annie-la-rousse” in 1991, and the testosterone-packed book entitled “Parler en male” in 1999.

Conclusion

In conclusion, it seems like I am either positioning myself to be invited to one of these baby names brainstorming sessions or either to be kicked out from all these festivities due to my digitally-oriented point of view. But anyway, any additional thoughts on the topic? And what would my life had been if my name was Erasmus Belisle?

Jean-François Belisle

Erasmus de Rotterdam, since I thought a picture of Erasmus would be interesting here

Facebook and Google are probably the two hottest companies that come to anyone’s mind when chit-chatting about the Internet. Thus, according to Quantcast statistics, Google is the website that is the most visited by Americans while Facebook comes fourth. However, when it comes to social networking (SNs) websites, anyone will tell you that Facebook is the best one by far with 87.7 million unique users in the United States as of July 2009, up 14% compared to the previous month.

Furthermore, some may think that the recent acquisition of Friendfeed by Facebook for $50 millions (for more details see comments on Mashable) coupled with the beta launch of Facebook Lite sooner this week would be enough to solidify Facebook’s position as the leader in SNs. Most experts would say “yes, but for how long”? For many, the launch this Wednesday of iGoogle social gadgets, and the eventual launch of Google Caffeine and Google Wave are only the beginning of a longer battle between these two companies. Talking of Google Wave, many experts think that it would be the social network of the future, the most advanced in terms of success. But having the best product in terms of features, in this case the best social network, is not a guarantee for success. Concepts such as: (1) first-mover advantage, (2) switching costs, and (3) lock-in effects, are all important to take in consideration. This is why in this post, I will expose the current situation and then discuss the impact of these three interrelated concepts on Google Wave race against Facebook in their battle for web supremacy.

1. The Situation

The Internet is build out of technological infrastructure. Thus, the most important question to answer is: What is needed to dominate the Internet? What will it take to bring all the masses together in a single social network? In other words, what will be the social network of the future? According to my actual experience, the social network of the future will include the following features:
1. The space for a complete profile
2. The space for showing complete affiliations
3. The possibility to search for timely information (microblogging)
4. The possibility to search across the web for websites and useful detailed information
5. The possibility to follow non-followers and vice-versa
6. Private instant messaging features
7. Public messaging
8. Public video sharing
9. The possibility to send an e-mail to anyone
10. The possibility to group most popular posts in specific categories
11. The possibility to follow bloggers via feeds
12. The possibility of implementing social gaming features
13. The possibility to import friends from other social sites

But how will Google Wave perform against Facebook on these features? An overview of the answers to this question is presented on the table below.

#	Features	Google Wave	Facebook
1	The space for a complete profile	X	X
2	The space for showing complete affiliations	X	X
3	The possibility to search for timely information (microblogging)	X	X
4	The possibility to search across the web for websites and useful detailed information	X	–
5	The possibility to follow non-followers and vice-versa	?	–
6	Complete private instant messaging features	X	–
7	Public messaging	X	X
8	Public video sharing	X	X
9	The possibility to send an e-mail to anyone	X	X
10	The possibility to group most popular posts in specific categories	X	–
11	The possibility to follow bloggers via feeds	X	–
12	The possibility of implementing social gaming features	X	X
13	The possibility to import friends from other social sites	?	X

According to this short analysis, it seems like Google Wave outperforms Facebook for most features, the most important ones being: (1) search across the web, (2) complete private instant messaging (It is still impossible to send a document via Facebook private chat), (3) social bookmarking features and (4) usage of feeds. However, even though Google Wave seems ahead in terms of overall features, it is way behind in terms of unique users, since it hasn’t been launched yet. So, will users join Google Wave because it has more advanced features? Not necessarily.

2. First Mover Advantage

Google was founded in 1996, while Facebook was founded in January 2004 and went public in September 2006, which gives Google a first mover advantage in terms of Internet presence. However, as Facebook is a social network since it was launched, it has a first mover advantage against Google Wave. One important fact to mention is that after going public, it took Facebook 32 months (since May 2009), to dethrone MySpace as the number one Social Network in the United States. Thus, Google Wave is facing the same situation against Facebook. Some guesses?

3. Three Types of Costs in a Social Network

Before analyzing how much time could it take Google Wave to reach a number of users similar to Facebook, one of the most important concepts to consider is the types of costs associated with a social network, which can be divided into three categories:

• Learning costs: how much time have you spent to learn how the social network works?
• Searching costs: how much time have you spent to find your friends?
• Social costs: how much time have you spent to socialize with others?

4. Switching Costs and Lock-in

The main problem that Google Wave faces is that Facebook users like to exchange information on this social network, they have invested their time in learning how it works (learning costs), they have invested their time in searching their friends (searching costs), and they have had plenty of fun socializing with others (social costs). Why should they switch to Google Wave? Why should they switch to Google Wave even if they know its better? What is the benefit of switching away from Facebook or simply investing time in Google Wave? Are they locked-in? The answer to this question is crucial and still hard to predict. Would that inspire a research paper written by Google Chief Economist Hal Varian who is also Professor of economics at the University of California at Berkeley, and who has published papers on switching costs and lock-in?

Conclusion & Discussion

To conclude, it is no surprise that according to my analysis, Facebook is ahead in this race for the Internet supremacy against Google Wave even though the latter has the best technology. However, one sure thing is that the race is not over and the next fall will be interesting in terms of social innovations (i.e. Google Wave) and potential acquisitions. Who do you think is going to win the race? Any other thoughts? Any bids?

Jean-Francois Belisle